Introduction
This Privacy Policy describes how HoughWorks (&";we,&"; &";us,&"; or &";our&";) collects, uses, and protects your information when you use our Landed Cost Calculator service (the &";Service&";) available at www.calctariff.com and any related mobile applications.
Information We Collect
Information You Provide
- Account Information: Email address, name, and password when you create an account
- Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
- Calculation Data: Import product details, costs, quantities, and shipping information you enter for calculations
- Support Communications: Messages you send to our support team
Information Automatically Collected
- Usage Data: Pages visited, features used, time spent on the service
- Device Information: IP address, browser type, operating system, device identifiers
- Analytics Data: User interactions, feature usage patterns, and performance metrics
- Cookies and Similar Technologies: Session management, preferences, and analytics tracking
How We Use Your Information
We use your information to:
- Provide and maintain the Landed Cost Calculator service
- Process your subscription payments through Stripe
- Calculate accurate landed costs based on current tariff data
- Send important service updates and security notifications
- Provide customer support and respond to your inquiries
- Improve our service features and user experience
- Comply with legal obligations and prevent fraud
Information Sharing and Disclosure
We may share your information with:
Service Providers
- Stripe: For payment processing (subject to Stripe's privacy policy)
- Supabase: For database hosting and authentication (subject to Supabase's privacy policy)
- Vercel: For application hosting (subject to Vercel's privacy policy)
- Analytics Providers: For usage analytics and service improvement
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights and prevent fraud.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may delete your account at any time through the account settings, which will remove your personal data within 30 days.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at contact@houghworks.com.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the &";Last Updated&"; date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: contact@houghworks.com
- Address: 2203 Ralston Branch Way, Sugar Land, TX 77479
This Privacy Policy is effective as of August 15, 2025 and applies to all information collected by HoughWorks.